Kevin Brown

Kevin Brown is the bestselling author of The Hero Effect and one of the most sought-after motivational speakers in America, named among the Top 30 Motivational Speakers in the World by Global Gurus. His Hero Effect philosophy has become a framework adopted by organizations worldwide for building cultures of excellence, engagement, and extraordinary customer experiences.

From the Front Lines to the Executive Boardroom

Brown grew up in Muskegon, Michigan, where his blue-collar roots taught him the value of hard work and determination. With a streetwise aptitude and relentless drive, he worked his way from the front lines of business to the executive boardroom. Over a 30-year career in franchise development, he spent two decades as part of the leadership team that helped transform SERVPRO from a little-known family business into the number-one franchise in their industry with annual revenues exceeding two billion dollars.

The Hero Effect: Being Your Best When It Matters Most

Since 2016, Brown has traveled the world sharing the Hero Effect message with organizations including American Express, Delta Airlines, PayPal, ExxonMobil, and Ernst and Young. His second book, Unleashing Your Hero, was published by Harper Collins Leadership. As the father of a child with autism, he brings personal depth to his professional message. His keynotes challenge audiences to eliminate ordinary thinking, own the moments that matter, and create meaningful experiences that drive organizational excellence and customer loyalty.

What does Kevin Brown speak about?
Kevin Brown speaks on personal accountability, peak performance, and what he calls the Hero Effect — the idea that the hero in your story is you, and that extraordinary results come from owning your choices rather than waiting for circumstances to change.

What is Kevin Brown’s background?
Brown built his platform from a background as a Subway franchisee, where he learned the fundamentals of ownership mentality and customer obsession before becoming one of the most in-demand motivational speakers on the association and corporate circuit.

Who books Kevin Brown to speak?
Meeting planners book Kevin Brown for sales conferences, franchise organizations, and culture-focused leadership events where personal accountability and the drive to take ownership are the central messages.

The Hero Effect®  – Being Your Best When It Matters The Most!

In a fresh and entertaining style, Kevin shares ideas, strategies and principles that will inspire and equip participants to show up every day and make a positive difference. At the heart of Kevin’s message is a simple, yet powerful philosophy for life that drives every thought, every action and ultimately every result we achieve both personally and professionally. Your team will be motivated to reach beyond what is required and do something remarkable!

This program is designed to help participants:

• Achieve greater results by eliminating “ordinary” thinking and mastering the habit of excellence.
• Own the moments that matter (and they all matter) by taking responsibility for their attitude, their actions and their results.
• Create meaningful relationships and deliver an extraordinary experience for every “customer” at work and at home.

The Hero Effect® – Leadership Version – Creating a Culture of Heroes at Every Level

In this presentation, Kevin takes his most requested program and focuses The HERO Effect® principles on leadership. Kevin has a simple philosophy when it comes to leadership. He believes that you are “a leader of one or a leader of none.” He believes that leadership begins with mastering self along with the daily habits required to become world class leaders, mentors and coaches to the teams we live and do business with. The foundation of this program can be summed up in one powerful idea…we reproduce what we are!

The role of leadership in an organization is to create an environment where people can be the best version of themselves. That is what serves a brand well and stands out in a crowded marketplace.

This program is designed to help participants:

• Create an environment where people are inspired to be the best version of themselves and deliver world class performance to the people they serve.
• Develop a team of people that are committed, focused and on fire for the brand they are helping to build.
• Design and deliver an organizational obsession statement that drives high performance and a world class customer experience.