John Nance

John Nance is a pioneering aviation safety expert and bestselling author who revolutionized healthcare by drawing a bold parallel between the safety cultures of commercial aviation and medicine — revealing why patients continue to be harmed by preventable errors and what healthcare systems must do to fix it. His landmark work has been credited with shifting the entire conversation around medical safety drawing on decades of experience in aviation where a culture of reporting learning and systems thinking has saved countless lives. Nance’s gripping presentations combine real-world aviation stories with hard truths about healthcare delivering a wake-up call that has made him one of the most influential voices in patient safety and organizational culture change.

John’s many satisfied clients have included the American Medical Association, Amazon.com, Emergency Nurses Association, HealthCare Association of New York State, Kaiser Permanente, Mayo Foundation, National Association of Chain Drug Stores, U.S. Park Service, U.S. Navy, Washington Association of Sewer & Water and many, many more.

Whatever industry your business is in, it is more than likely your definition of a team is probably off base – just as it was in aviation. The same human errors that caused airplane accidents in the seventies may be costing your company money and time and efficiency today – but the fix is easy, and very effective.

Ever been on an airliner flown by just one pilot? If you flew before the 1980’s you probably did – because only in the past two decades have airline pilots learned to fly as a team. John J. Nance’s dynamic presentation focuses on the lessons learned in aviation, parallels them to your industry, and helps your organization develop methods to create stronger teams and effective communication.”

Communicating at the Sharp End

Firing Captain Kirk

You Can’t Manage a Risk You Can’t See

You’re Paying Them, Why Aren’t You Using Them?

Enhancing Patient Safety by Avoiding Medical Error

The Teamwork Solution

The Big Picture–and how the average employee can revolutionize a company