Brian Solis

Brian Solis has been studying Digital Darwinism — the relentless pressure that technology and market evolution place on organizations — for more than two decades. As a world-renowned digital anthropologist, nine-time bestselling author, and Head of Global Innovation at ServiceNow, he has developed a reputation that Forbes captured simply: one of the more creative and brilliant business minds of our time. ZDNet called him one of the 21st century business world’s leading thinkers. He speaks on AI strategy, digital transformation, customer experience, innovation leadership, and the mindset shifts required to thrive in a post-digital world.

Mindshift
Solis’s most recent bestseller, Mindshift: Transform Leadership, Drive Innovation, and Reshape the Future, argues that the most urgent challenge facing organizations is not technological adoption but cognitive transformation — the willingness to challenge the status quo, see the future differently, and lead with the creativity and humanity that no algorithm can replicate. His earlier titles include X: The Experience When Business Meets Design and The End of Business as Usual.

From Salesforce to ServiceNow to the UN
Solis has served as Head of Global Innovation at Salesforce and now at ServiceNow, where he sets strategic direction and develops research on the agentic enterprise. He also serves as a special advisor to the United Nations global innovation team and advises boards and C-suites on transformation strategy.

Brian Solis delivers keynotes on AI strategy, digital transformation, innovation leadership, and the mindshift required to thrive when technology evolves faster than organizations do.

Mindshift: Transform Leadership, Drive Innovation, and Reshape the Future

Based on Brian’s latest book, Mindshift, Solis explores the critical need for businesses and leaders to foster a mindset of continuous innovation. Drawing from this work, the keynote will challenge conventional thinking, urging leaders to embrace disruption as a catalyst for meaningful change. He will share actionable strategies to ignite organizational change, inspire teams to act with purpose, and navigate the complexities of today’s digital-first landscape, a shift from the industrial-era of business. Attendees will leave inspired and equipped with a “mindshift” framework and the characteristics necessary to foster creativity, resilience, and human-centered innovation—paving the way for a better tomorrow.

Hey, Mr. Futurist, WTF (What’s The Future) of…My Industry?

AI and other disruptive technologies are reshaping every aspect of business, from operational efficiencies to customer engagement. What does it take to lead an organization in an AI-first world? Drawing on his AI Maturity Model, Brian will guide leaders through the exponential potential of generative AI, Web3, and the metaverse, reimagining leadership and business performance for lasting impact. This keynote explores how forward-thinking companies are using these innovations to augment, not just automate, fostering a future-ready business capable of achieving exponential growth and transformation.

Generation-C: A New Age of Consumers

The digital age has given rise to a new kind of consumer: connected, conscious, and always evolving. How can businesses meaningfully engage with this behavior-driven market? Brian will introduce Generation-C, a demographic defined by shared behaviors rather than age, exploring the “6th love language” of today’s customer and employee: digital empathy. Attendees will learn how to design impactful customer experiences that foster loyalty, transforming traditional touchpoints into unforgettable “ignite moments.” This session equips leaders to adapt to shifting consumer expectations and build a brand that connects deeply with its audience.

AI is Eating the World: How to Reimagine Your Business in an AI-First World

In a time of unprecedented disruption, how can organizations ensure they’re ready for whatever comes next? The Novel Economy demands innovative business models that embrace emerging trends and navigate uncertainty. In this thought-provoking session, Brian will help leaders decode the future, bringing clarity to complex industry dynamics and aligning strategies with the trends reshaping markets. Through insights on industry challenges and new economic realities, attendees will gain a clear understanding of what it takes to remain relevant and resilient, ready to lead their organizations into a future where traditional playbooks no longer apply.