How to Create a Culture of Listening
This keynote distills down 12 years of Heather reviewing 25,000 employee engagement survey comments into actionable insights that have been proven to lead to better engagement, better customer satisfaction, higher revenue, lower turnover, and brand loyalty.
The Art of Caring Leadership
Outcome: The four Caring Leadership principles delivered in this keynote serve as a powerful reminder of the responsibility every leader has to uplift their team and organization and drive real business results by showing more heart at work.
Reimagining a New and Better Workplace
Outcome: In this empowering, interactive, and hope-filled keynote, Heather provides a roadmap for navigating change with agility, confidence, resilience, and a positive outlook.
Diversity and Inclusion: How to Build a Culture of Belonging
Outcome: This keynote draws from Heather’s personal experiences as the only child of an interfaith and interracial marriage to inspire leaders to flex their empathy muscles and master the art of active listening to ensure every employee feels valued, respected, and supported.