Jenn Lim

Jenn Lim is the CEO of Delivering Happiness (DH), a company she and Tony Hsieh (the late CEO of Zappos.com) cofounded to create happier company cultures for a more profitable and sustainable approach to business. Delivering Happiness started as a book (New York Times and WSJ Bestseller which sold one million copies worldwide) and evolved into a business consultancy and global movement that has impacted and inspired companies and organizations around the world.

In her new book BEYOND HAPPINESS: How Authentic Leaders Prioritize Purpose and People for Growth and Impact, Jenn draws on her decades of experience in culture and strategy to translate it into a practical “how to” framework for more sustainable workplaces and modern organization design. She guides all of us – no matter our title or role – how to live more meaningful lives through the work we do every day.

Jenn’s mission is both simple and profound: to teach businesses how to create workplaces—led with happiness and humanity—that generate more profit, sustain all people at every level of the organization, and share how we can make an impact by being true to our authentic selves.

In 2017, Jenn was selected to be on the Global Happiness Council of Work and Wellbeing and in 2020, Delivering Happiness [DH] was placed on the Inc. 5000 list, becoming one of the fastest-growing private companies in the US. Jenn helped create the world’s first series of Culture Books at Zappos.com and has been featured in [Fox Business, Inc., Forbes, Fortune, Entrepreneur, The World Happiness Report, The Guardian, Fast Company, Thrive Global, and more]. You can find Jenn speaking at events [such as Facebook, McDonalds, Pixar, World Government Summit, SHRM] around the globe [and in Zoomland], on podcasts like The Dave Ramsey Show and Don Miller’s Building a Storybrand, working with organizations to create positive change in the world, or starting spontaneous dance parties with her friends and family. Jenn lives in the Oakland Hills, CA.

Beyond Leadership: how to lead when everything has changed.

New strategies and skills for leaders to retain, engage, and perform at their best so their teams can, too. Replace outdated and ineffective leadership rules using the proven Greenhouse Method from Jenn’s bestselling book Beyond Happiness. Condensed from over 20 years of improving employee engagement at Starbucks, McDonalds, and Chase Bank, learn actionable ways to build trust, inspire engagement, and reduce burnout.

Beyond Happiness: wellbeing while riding a rollercoaster.

Life is unpredictable, but chaos doesn’t have to mean crisis. What if life’s twists and turns weren’t problems to solve but paths to clarity and fulfillment? With evidence-based tools, Jenn shows how embracing the ride—with humor, resilience, and grace—leads to a renewed sense of what a fulfilling life can mean at work and beyond.

 Belonging And Connection: in me, we, and community.

Actionable strategies to create a culture of connection to optimize performance and fulfillment. No matter what kind of work we do, people just want to feel seen, heard, and valued. Jenn’s Me, We, Community framework aligns personal wellbeing, team collaboration, and organizational purpose to strengthen engagement, retention, and performance. It turns “This is just a job” into “This is a place I belong.”