The Glass Ain’t Half Empty, It’s Just Too Big (Managing Change)
This is a humorous approach to a very serious subject and emphasizes that creativity is the key component in managing change. Learn change theory and creative exercises in the upbeat, fast-paced program that will leave you laughing and leave you with change management skills.
Momma Told Me There’d Be Days Like This (Stress Management)
Stressed out? Lethargic? Burned Out? This program will help you solve those ills by learning five behaviors that will help balance your life and by learning techniques to deal with your biggest stressor…PEOPLE! This keynote is high on content AND hilarity.
Can I Have A Side Order Of Bad Service With That (Customer Service)
This light and lively program will help you se the customer’s perspective and examines issues like credibility, reliability, and responsiveness. You’ll understand the myths of customer service and see how to move your customers beyond satisfaction to advocacy
Mom’s Rules (Lessons on Life)
Momma wasn’t just telling you to get your elbows off the table or wear clean underwear, she was instilling greater lessons. Laugh and learn as you’re reminded what Mom was really teaching you.