Robert Stevenson

Keynote speaker Robert Stevenson is an expert at building a high-performance culture, improving efficiency, and accelerating growth. He is one of the most widely sought after speakers in the world today, as well as a best-selling author. He has owned five companies, sold internationally in over 20 countries, along with holding positions from Salesman to Chief Executive Officer.

As a speaker Robert Stevenson has spoken to over 2,500 companies throughout the world and his research in the area of corporate and entrepreneurial success is extensive. Over 2 million people have benefited from his powerful, practical, compelling and thought-provoking programs. He has interviewed over 10,000 employees, managers, and senior executives in over 250 industries. He calls upon his knowledge of what he has learned from some of the most innovative, resourceful, and powerful companies in the world, along with what he learned running his own companies and shares this wisdom with his audiences. He is a true master at blending facts, inspiration, conviction, and humor into all his programs.

His lectures are designed to prepare companies for the 21st century. With a powerful blend of experience, research, case studies, and competitor perspectives, Robert’s original insights help organizations, business leaders, and associates understand how to unleash their future potential. With over 30 years of extensive corporate and entrepreneurial experience, he teaches companies and people how to deal with risk, competition, and the ever-changing business environment.

Keynote speaker  Robert Stevenson’s client list reads like a Who’s Who in business. Companies like FedEx, Prudential, Lockheed Martin, Carrier, Anheuser-Busch, Chevron, American Express, and Berkshire Hathaway continue to rely on him for a fresh, unique perspective on businesses’ most crucial issues.

Peak Performance: How the Best Get Better

“In life as in nature, today’s peak will be tomorrow’s foothill.”

This double-edged sword cuts to the core of performance, both business and personal performance.

Mandates from management throughout the country all seem to be singing the same song: If we are going to remain successful and be players in the marketplace both now and in the future, we must constantly strive to learn more, improve our quality of service, increase customer satisfaction, increase market share and do it in less time with fewer people.

To keep elements for success effective, to facilitate individuals performing at their Optimum Level, it sometimes takes a catalyst of rare ingredients to first ignite the fire and then keep it blazing.

The Peak Performance program was designed to be the catalyst to get things moving, and also teach techniques to keep it going.

Riding A New Wave To Success: Re-Thinking, Re-Designing, Re-Directing Your Organization’s Future

“Good fortune is what happens when opportunity meets with planning.” (Thomas Edison)

Mr. Stevenson has developed this program to facilitate the Strategic Planning process. This program enables the organization to get a handle on what it is doing right, where it can improve, and what must be done to reach the goals being set.

Some of the greatest experts on any business are a firm’s own people. Utilizing various aspects of dynamic interaction, Mr. Stevenson will take full advantage of the brainpower sitting in the room. With Robert as the catalyst driving the audience, everyone will get involved and in no time be combining their collective brilliance to accomplish far more than previously thought possible.

At the end of the program there will be a detailed account of what is going right, and what needs improvement. Additionally the group will produce a prioritized strategic action plan intended to improve the organization and better prepare it for today’s highly competitive and ever changing environment.

This seminar will prove to be one of the best allocations of corporate resources ever authorized.

Customer Service: You’ve Got To Make Them Say WOW!

“There is only one boss, the customer, and they can fire everybody in the company … from the Chairman on down … simply by spending their money somewhere else.” (Sam Walton)

This program deals with dispelling the theory that the customer is always right. Whether it was selling a Dixie cup of lemon-aid on the sidewalk or closing a multimillion-dollar deal, anyone who has ever dealt with a customer knows the customer is not always right. Many times the customer is wrong, very wrong; however they are still the customer.

This Customer Service program addresses how to keep customers spending their money at your organization without giving away the farm. By exploring not only in the initial sell, but also addressing how to improve repeat and referral business, this program will provide concrete examples of ways to improve your selling techniques.

This program has been designed as an educational, interactive seminar for anyone who has customer contact, from Executives, Managers, and Supervisors to Hourly Personnel.

Change: Coping Controlling Capitalizing

“When you’re finished changing, you’re finished.” (Benjamin Franklin)

Change is a constant. You can either choose to embrace it or watch as your business disintegrates right before your eyes.

Everyone is standing on shaky ground. Today’s King of the Mountain could be tomorrow’s case study on failure. Kmart, IBM, Kodak and American Express have all found out the power of change, from a position of power to a fight for survival.

The ultimate cause for change is the customer.

When a company increases the value offered to a customer by improving the product, enhancing service, or reducing price the competition must follow. The customer wants it better … they want it easier to use … they want it cheaper … they want it now.

Even now, in today’s tenuous economy, it is the customer who is driving the ship. No matter what else is happening, it is the customer who is choosing when and where to spend.

This program explores change … the successes, the failures and the reasons behind both.

The Answers to Successful Selling Are All Four Letter Words

“Show class, have pride, and display character. If you do, winning takes care of itself.”

(Paul “Bear” Bryant)

The art, discipline, techniques of selling have traveled many different paths over the centuries. Whether one is doing research or actually working in businesses it is obvious the path to selling effectively has gone from simple to highly sophisticated and back again.

This program doesn’t mean to oversimplify the process of selling something, but it will make it understandable and easy to implement by sticking to the basics.

The program breaks down the Art and Science of Selling into a no-nonsense set of guidelines that will make even the most novice of salespeople a success.

The Leadership Formula: It’s a PROCESS … not an EVENT

“The energy in a business radiates from its leaders and affects every aspect of the organization.”

The Leadership program focus is on practical, insightful and useful skills that help to make relationships work and companies prosper.

Designed with the goal of helping companies thrive in today’s marketplace, Mr. Stevenson identifies how to start, maintain, and deepen working relationships.

This program starts with the nine elements of the Leadership Formula then delves even deeper into the philosophy of relationships. Mr. Stevenson addresses courage and challenge, confidence and commitment, compassion and communication, change, cooperation, and control

Team Building: The Transformation of ME to WE”

For your company or organization to succeed in this highly competitive, ever changing environment you need to be certain you are running at peak performance. All resources must be utilized to full potential.

When considering the resources of an organization, its most valuable asset is always its human resources. To be able to maximize results, you need to be able to maximize Operations, Preparations, Motivations, and Expectations.

Mr. Stevenson has developed a program that addresses the many aspects of teamwork and how to make it function at its optimum potential.

Communication

The ability to communicate is the single most important skill determining your success in life.

“…all too often talking is mistaken for communication…”

Communication is an interactive event between two or more individuals; a give and take of thoughts, wants, or needs. Communication is a skill that must be learned and practiced regularly in order to be successful at it.

The Communication program was designed using proven and powerful communication techniques intended to call the audience to action, calling them to examine their own skills, and then calling them to actively practice improving those skills.