Simon Bailey

Simon Bailey is a bestselling author, leadership expert, and former Disney Institute executive whose Brilliance philosophy has helped organizations and individuals unlock their highest potential. His career blends deep corporate experience with an inspiring personal story of transformation.

From Disney to Global Thought Leader

Bailey spent years in leadership roles with the Walt Disney Company, where he developed a deep understanding of customer experience, organizational culture, and what it takes to create environments where people perform at their best. He left corporate life to launch the Brilliance Institute, dedicated to helping people and organizations shift their mindset from ordinary to extraordinary. He is the author of Shift Your Brilliance, Be the SPARK, and Release Your Brilliance, which provide practical frameworks for unlocking potential and achieving breakthrough performance.

Unleashing Brilliance in People and Organizations

Bailey has spoken to audiences in over 45 countries and has been featured on CNN, NBC, and in major business publications. His son of a Jamaican immigrant upbringing and corporate Disney background give him a unique perspective on what it takes to rise above circumstances and deliver exceptional results. His keynotes deliver powerful strategies for unleashing personal and team brilliance, transforming customer experience, creating cultures of innovation and service excellence, and shifting mindsets for breakthrough performance.

What does Simon Bailey speak about?

Simon T. Bailey is an NSA Speaker Hall of Fame inductee, executive advisor, career mentor, and Crestcom leadership training faculty member who teaches influencers how to improve themselves and drive real organizational results. He speaks on customer experience and leadership, emphasizing original content that makes a genuine difference for clients rather than recycled motivational material.

What is Simon Bailey’s background?

Simon Bailey is known for: National Speakers Association Speaker Hall of Fame inductee, executive advisor and career mentor, Crestcom leadership training faculty member.

Who books Simon Bailey to speak?

Meeting planners book Simon Bailey for customer experience and leadership conferences that want a Speaker Hall of Fame authority whose own stated philosophy is driving measurable client results, not motivational content without a track record behind it.

Release Your Brilliance

Release Your Brilliance is a high-impact, inspiring program that will teach individuals how to forge a new future through thoughts, words and actions. What is brilliance? It’s an aspect of being human that can only be explained by the exceptional clarity that comes from the alchemical alignment of vision, passion and spirit.

Releasing Leadership Brilliance

What is Leadership Brilliance? It’s about leading from the inside out. It’s having engaged, connected leaders who manage their egos, release control, get out of the way and allow employees to release their unique brilliance. It’s about engaging the talented men and women already on your team in order to take the organization to the next level.

Releasing Sales Brilliance

The core of releasing sales brilliance is developing Trusted Business Advisors (TBAs) – individuals who consistently focus on creating value for the customer. TBAs are master communicators who utilize the power of authenticity and trust to establish and maintain lasting relationships with customers. Trusted Business Advisors realize that the key to winning is selling from the inside out. They understand that people do business with people they like and trust; they know they must engage and connect with the customer first, then provide solutions.

Releasing Service Brilliance

In the new “experience economy,” it won’t be quality products or excellent customer service that propels companies to the top. It will be those companies that excel at creating memorable customer experiences that will build loyal, long-term customers and become the new rising stars. Releasing Service Brilliance is a fresh, innovative program that will transform your organization from one that merely provides customer service to one that consistently delivers “WOW” experiences for its customers.

Simon Says Dream – Live a Passionate Life

Simon Bailey informs audiences of the key traits that all great dreamers possess to transition their plans from an invisible dream to a visible reality. Participants will learn how to identify the barriers to fulfilling corporate or individual visions. They will learn how to use the imagination to create the future and overcome barriers in the way.