Consumer Trends & Customer Service Speakers

author and turnaround specialistBergdahl worked in Bentonville, Arkansas for Wal-Mart, as the Director of “People” for the headquarters office, where he worked directly with Wal-Mart’s founder Sam Walton. It was Sam Walton who gave Bergdahl the nickname, “Bird Dawg!”...

Customer-Focused Strategy Expert and Author/Co-Author of 17 BooksChip Bell has helped Fortune 100 companies dramatically enhance their bottom lines and marketplace reputation through innovative customer-centric strategies that address the needs of today’s picky, fickle, vocal and “all about me” customers. Bell reveals the best...

Sales and Customer Service ExpertHal Becker is a nationally known expert on Sales, Customer Service, and Negotiating. He conducts seminars or consults to more than 140 organizations a year. His client list includes IBM, Disney, New York Life, United Airlines, Verizon, Terminix, AT&T, Pearle Vision,...

Branding and Selling Expert, Best-Selling AuthorRick Barrera has helped hundreds of companies re-design their systems and implement a holistic approach to serving customers. His impressive client list includes Abbott Labs, AutoZone, Bayer, Caterpillar, IBM, Intel, Merrill Lynch and Verizon. Because he continues to consult with...

Author, Catalyst of BrillianceFor Simon T. Bailey, there’s no such thing as ordinary. Like Thomas Jefferson, the thought leader, author and renowned speaker believes we are all endowed with certain unalienable rights; but to the notion of life, liberty and the pursuit of happiness, Simon...

One of the world’s leading consultants on customer experience and customer centric transformationLior Arussy delivers results. His strategic framework for converting organizations from product to customer centricity is drawn from his work with some of the globe’s leading brands - Capital One, Thomson Reuters, HSBC,...

America’s Empowerment CoachArthur L. Andrews is an award-winning speaker, author, trainer and success coach. Born and reared in Brooklyn, NY, Arthur is a product of urban life and has experienced first-hand the awesome challenges of the streets. Before becoming a successful motivational speaker, Arthur served...

Customer Care Advocate and Teambuilding ExpertElaine Allison, CSP (Certified Speaking Professional) is a Customer Care Advocate. She has helped many clients become #1 in their industry in customer care. Some clients have achieved such success with Elaine’s help that they have had to drastically alter...

Communications Expert, Building Customers, Relationships, and the Bottom-LineDr. Tony Alessandra has a street-wise, college-smart perspective on business, having been raised in the housing projects of NYC to eventually realizing success as a graduate professor of marketing, entrepreneur, business author, and hall-of-fame keynote speaker. He earned...

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