Consumer Trends & Customer Service Speakers

Extreme Leadership; Author of The Radical LeapSteve Farber is the president of Extreme Leadership, Incorporated—an organization devoted to the cultivation and development of Extreme Leaders in the business community. His book, The Radical Leap: A Personal Lesson in Extreme Leadership is a recipient of Fast...

Strategy and Innovation Thought Leader, Agent of Change and Business Performance ExpertRyan Estis is a business performance expert helping companies, leaders, sellers, and individual contributors embrace change, accelerate growth, and achieve breakthrough performance in the new economy....

Senior Vice-President and Co-Founder, Age Wave; Award-winning Author, Cycles: How We Will Live, Work and BuyAuthor, speaker and Age Wave co-founder Maddy Dychtwald is a leading expert on the changing demographic trends—both generation- and gender-related—shaping the marketplace, the workplace and our lives....

Founding President & CEO, Age WaveOver the past 35+ years, Dr. Ken Dychtwald has emerged as North America's foremost visionary and original thinker regarding the lifestyle, marketing, healthcare, and workforce implications of the age wave. ...

The Customer Service and Emotional Brand Building ExpertScott Deming is on a mission - to bring emotion, sincerity, caring and humanity back into customer service. Scott Deming is on a mission - to impact as many people and as many organizations as possible with a...

Former President of the NBA Philadelphia 76ersPat Croce graced the cover of Success magazine as the first person to ascend from the training room to the boardroom of a professional sports team. His remarkable success as a physical therapist and pioneer in the sports medicine...

A leading authority on the organizational changes necessary to create high performance customer retention, and service qualityWhen companies like Marriott, Dell, and GE want to take performance to another level, they all turn to one man— Tom Connellan. And with good reason. Whether it’s an...

America's foremost visionaries and authorities on the business and marketing implications of the new consumer, Co-founder of Age Wave and Impact Presentations GroupDr. Bruce Clark has emerged as one of America’s foremost visionaries and authorities on the business and marketing implications of an aging population....

World-Renowned Business Advisor, Execution Expert and Best Selling AuthorA business icon, Ram Charan has an uncanny ability to merge fresh, high-level thinking with the hard-nosed drive for results in the real world. Through working with top business leaders around the world for more than...

The Martial Artist of Trend ForecastingGerald Celente, a Close Combat practitioner and black belt trainer, well understands the importance of proacting rather than reacting: "The first rule of Close Combat is to attack the attacker. Action is faster than reaction. The same holds true...

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