Business Programs & Select Events

Olympic Gold Medalist Swimmer and InspirationMark is also one of the most decorated Olympians outside the Olympics. He was voted Athlete of the Century in water sports and one of the six greatest Olympians ever by Sports Illustrated. Recently, the International Olympic Committee selected Mark...

Customer service and corporate culture writer and speakerRobert is an international bestselling author, speaker and consultant who has worked with numerous Fortune 500 companies worldwide. A recognized authority worldwide on customer service excellence, he is best known for defining the core principles that define Nordstrom’s...

A world renowned speaker, New York Times bestselling author, executive coach, entrepreneur, leadership radio co-host, consultant and former CEO to one of the world’s most renowned leadership organizationsTommy Spaulding is president of the Spaulding Companies LLC, a national leadership development, speaking, training, consulting and...

Trends Expert, Author, Defining the Impact of Technology, Culture and BusinessA digital analyst, anthropologist, and futurist, Solis has studied and influenced the effects of emerging technology on business, marketing, and culture. His research and his books help executives, and also everyday people, better understand the...

Creating Magical Customer Experiences, Author and SpeakerDennis Snow’s customer service abilities were honed over 20 years with the Walt Disney World Company. There, he developed his passion for service excellence and the experience he brings to the worldwide speaking and consulting he does today....

President of Yankelovich Partners, author and customer & business trends expert / speakerWalker Smith, Ph.D., is president of Yankelovich Partners, Inc. Walker is co-author of Rocking the Ages: The Yankelovich Report on Generational Marketing (1997), a highly regarded assessment of generational marketing strategies, and...

Adventure Athlete, The Original Indiana Jones, Author , Entrepreneur and Sought After Keynote Speaker.Most athletes and adventurers hone specific skills to high level excellence. While confidence comes from skill, courage comes from learning to manage fear in first-time experiences. Smith has faced...

Author of Small Message, Big Impact, persuasive presentation skills and communications expertShe is one of America's most highly sought after female speakers and has trained and motivated thousands of people from all over the world. Her unique specialization is advancing the persuasive presentation skills of...

A best-selling author of Little Bets: How Breakthrough Ideas Emerge from Small Discoveries and entrepreneurPeter’s latest book is Little Bets: How Breakthrough Ideas Emerge from Small Discoveries, has been recognized by The Wall Street Journal among The Best Advice Around and by Inc. Magazine as...

Identity Theft Prevention Expert & Keynote SpeakerJohn Sileo’s identity was stolen by a business insider and used to embezzle $300,000 from his clients. The exposure destroyed John’s company and consumed two precious years as he fought to stay out of jail. Combining real-world experience with...

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