Creating Magical Customer Experiences, Author and Speaker Dennis Snow’s customer service abilities were honed over 20 years with the Walt Disney World Company. There, he developed his passion for service excellence and the experience he brings to the worldwide speaking and consulting he does today....
President of Yankelovich Partners, author and customer & business trends expert / speaker Walker Smith, Ph.D., is president of Yankelovich Partners, Inc. Walker is co-author of Rocking the Ages: The Yankelovich Report on Generational Marketing (1997), a highly regarded assessment of generational marketing strategies, and...
Author of Small Message, Big Impact, persuasive presentation skills and communications expert She is one of America's most highly sought after female speakers and has trained and motivated thousands of people from all over the world. Her unique specialization is advancing the persuasive presentation skills of...
A best-selling author, broadcaster, leading success strategist and motivational 'guru' He has a world-class reputation as a conference speaker who passionately delivers high impact presentations which are informative, inspiring and entertaining. Robin's humour and ability to connect emotionally with audiences has seen him become the...
Balanced living, Nurse, and life-style expert From the chaos of the emergency room to the calm of her yoga mat, professional speaker, published author, certified yoga teacher, and life coach Diane Sieg will give your life-saving strategies by showing you how to take care of...
Founder and CEO of Karrikins Group (formerly ChangeLabs) and the Author of Fl!p Peter Sheahan is known internationally for inspiring innovative business thinking and creating lasting behavior change. He has established himself as a highly successful entrepreneur with his international thought leadership practice and as the...
Innovation expert, author and speaker During his 15-year tenure with the international consulting firm Accenture, Shapiro established and led their Global Process Excellence Practice, delivering innovation training to 20,000 consultants. In 2001 he left the management consulting world to write his first book, “24/7 Innovation: A...
Hilariously funny comedian, change expert and Best-Selling Author of Nobody Moved Your Cheese Motivational speaker and humorist Ross Shafer is a six-time Emmy Award-winning comedian, writer, and network TV host of such shows as The Match Game on ABC, The Late Show on Fox, and Day's...
Management and leadership expert Lance Secretan teaches an approach to management and leadership that improves organizational performance by transforming individuals, working relationships and the working environment. He is a dynamic, uplifting speaker with the experience of a former CEO and a message that inspires people to...
Founder, The Energy Project; Author – Be Excellent at Anything; New York Times’ Life@Work Columnist Tony Schwartz is at the center of the new thinking that creates sustainably high performance by managing energy and building capacity vs. simply working harder. Tony draws on multi-disciplinary science as...
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