Customer service and corporate culture writer and speakerRobert is an international bestselling author, speaker and consultant who has worked with numerous Fortune 500 companies worldwide. A recognized authority worldwide on customer service excellence, he is best known for defining the core principles that define Nordstrom’s...
A world renowned speaker, New York Times bestselling author, executive coach, entrepreneur, leadership radio co-host, consultant and former CEO to one of the world’s most renowned leadership organizationsTommy Spaulding is president of the Spaulding Companies LLC, a national leadership development, speaking, training, consulting and...
Trends Expert, Author, Defining the Impact of Technology, Culture and BusinessA digital analyst, anthropologist, and futurist, Solis has studied and influenced the effects of emerging technology on business, marketing, and culture. His research and his books help executives, and also everyday people, better understand the...
Creating Magical Customer Experiences, Author and SpeakerDennis Snow’s customer service abilities were honed over 20 years with the Walt Disney World Company. There, he developed his passion for service excellence and the experience he brings to the worldwide speaking and consulting he does today....
Author of Small Message, Big Impact, persuasive presentation skills and communications expertShe is one of America's most highly sought after female speakers and has trained and motivated thousands of people from all over the world. Her unique specialization is advancing the persuasive presentation skills of...
A best-selling author, broadcaster, leading success strategist and motivational 'guru'He has a world-class reputation as a conference speaker who passionately delivers high impact presentations which are informative, inspiring and entertaining. Robin's humour and ability to connect emotionally with audiences has seen him become the...
Founder and CEO of Karrikins Group (formerly ChangeLabs) and the Author of Fl!pPeter Sheahan is known internationally for inspiring innovative business thinking and creating lasting behavior change. He has established himself as a highly successful entrepreneur with his international thought leadership practice and as the...
Innovation expert, author and speakerDuring his 15-year tenure with the international consulting firm Accenture, Shapiro established and led their Global Process Excellence Practice, delivering innovation training to 20,000 consultants. In 2001 he left the management consulting world to write his first book, “24/7 Innovation: A...
Hilariously funny comedian, change expert and Best-Selling Author of Nobody Moved Your CheeseMotivational speaker and humorist Ross Shafer is a six-time Emmy Award-winning comedian, writer, and network TV host of such shows as The Match Game on ABC, The Late Show on Fox, and Day's...
Management and leadership expertLance Secretan teaches an approach to management and leadership that improves organizational performance by transforming individuals, working relationships and the working environment. He is a dynamic, uplifting speaker with the experience of a former CEO and a message that inspires people to...
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