Consumer Trends & Customer Service Speakers

Loyalty Expert and Creator of the Net Promoter ScoreFred Reichheld is a Bain Fellow and founder of Bain & Company’s loyalty practice, which helps companies achieve results through customer and employee loyalty. He is the creator of the Net Promoter system of management....

Leadership Expert and Sough After Business ConsultantDr. Nido R. Qubein is an accomplished university president and a nationally recognized author, speaker, and leader. Dr. Qubein came to the United States with $50 in his pocket and a few words of English in his vocabulary...

Best-selling Author, Social Media expert, Sought-after speakerCalled a Digital Dale Carnegie, Erik Qualman is the author of Socialnomics: How Social Media Transforms the Way We Live and Do Business. Socialnomics made Amazon.com's #1 Best Selling List for the US, Japan, UK, Canada, Portugal, Italy, China,...

A branding enthusiast, entrepreneur, and resilient businesswomanFor more than 29 years, Karen Post has been developing solutions and implementing methods that make things happen. She started her first business at the age of 22, and built two successful companies: an award-winning ad agency and a...

A writer and veteran consultant to entrepreneurs and executivesJoseph Pine II is an author, speaker, and management advisor to Fortune 500 companies and entrepreneurial start-ups alike. He is a cofounder, with James H. Gilmore, of Strategic Horizons, a thinking studio that helps businesses conceive and...

Author of Revolutionary Customer Relationship Management Guidebook, "The One to One Future" and Founding Partner, Peppers & Rogers GroupRecognized for more than 20 years as one of the world’s leading authorities on customer-focused business strategies, Don Peppers is an acclaimed author and a founding partner...

An expert in change, leadership, Future Trends, selling and sustaining successAlan Parisse is an expert who combines insight and wit in dealing with difficult challenges. He is a Speaker for the 2lst Century, according to Successful Meetings Magazine. He helps audiences reframe their thinking,...

Founder of Kinko’s, Serial Entrepreneur and PhilanthropistPhilanthropist, investing guru, Kinko’s founder and serial entrepreneur Paul Orfalea struggled through his school years because of conditions we now recognize as Dyslexia and Attention Deficit Hyperactivity Disorder. Paul credits these “disabilities” as the blessings that allowed him...

Author of Dealing with Darwin and Business Strategy ExpertA best-selling author, managing director at TGC Advisors, and a venture partner with MDV, Geoffrey Moore is recognized as one of the world's leading business strategy consultants. Best known for his book Dealing with Darwin: How Great...

Acclaimed Author of Bounce! The Path to True Business Confidence, Entrepreneurship Expert and Top Business ConsultantBarry Moltz gets business owners growing again by unlocking their long forgotten potential. With decades of entrepreneurial experience in his own business ventures as well as consulting countless...

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