Creating Magical Customer Experiences, Author and SpeakerDennis Snow’s customer service abilities were honed over 20 years with the Walt Disney World Company. There, he developed his passion for service excellence and the experience he brings to the worldwide speaking and consulting he does today....
President of Yankelovich Partners, author and customer & business trends expert / speakerWalker Smith, Ph.D., is president of Yankelovich Partners, Inc. Walker is co-author of Rocking the Ages: The Yankelovich Report on Generational Marketing (1997), a highly regarded assessment of generational marketing strategies, and...
Author of Small Message, Big Impact, persuasive presentation skills and communications expertShe is one of America's most highly sought after female speakers and has trained and motivated thousands of people from all over the world. Her unique specialization is advancing the persuasive presentation skills of...
Personal Security, Identity Theft Expert & Keynote SpeakerWhen Americans were urged to go on high alert after 9/11, personal security, identity theft expert, speaker and author Robert Siciliano was already ahead of the game. The advice is simple—so simple that Siciliano’s hard-won wisdom has gained...
Founder and CEO of Karrikins Group (formerly ChangeLabs) and the Author of Fl!pPeter Sheahan is known internationally for inspiring innovative business thinking and creating lasting behavior change. He has established himself as a highly successful entrepreneur with his international thought leadership practice and as the...
Marketing & Sales Strategist - Generating Attention & Growing Business in a Real-Time World.David Meerman Scott is an internationally acclaimed strategist whose books and blog are must-reads for professionals seeking to generate attention in ways that grow their business. Scott’s advice and insights help...
Developing Leaders in Business and in Life, president of Sanborn & Associates, Inc., an idea lab for leadership development.Mark Sanborn, CSP, CPAE is the president of Sanborn & Associates, Inc., an idea lab for leadership development. Leadershipgurus.net lists Mark as one of the top 30...
The Practical Futurist, Technology Pioneer and Journalist. Technology Futurist and Demographic Futurist for Business and association conferencesMichael Rogers is a technology pioneer, novelist and journalist whose consultancy, PRACTICAL FUTURIST, helps businesses and organizations worldwide think about the future. In recent years he has worked...
Co-Author of "The One to One Future"Business 2.0 magazine named Martha Rogers, Ph.D. one of the nineteen most important business gurus of the past century. The World Technology Network named her as "an innovator most likely to create visionary ripple effects." Accenture's Institute for...
Loyalty Expert and Creator of the Net Promoter ScoreFred Reichheld is a Bain Fellow and founder of Bain & Company’s loyalty practice, which helps companies achieve results through customer and employee loyalty. He is the creator of the Net Promoter system of management....
© Copyright 2024 Collaborative Agency Group
